UX Design at Fluidtime: How we use GTFS for our MaaS solutions
The UX design team must now integrate the departure and arrival of the Fluidtime gtfsd into the FluidGo app (Android, iOS, Web), all in the spirit of delivering the best possible experience to our customers. Let’s have a quick look at our design process and detail how we went about creating our public transport monitor feature.
We began by looking at the existing solutions and finding ways to improve them; we gained a good understanding of the most sought-after features by comparing popular public transport apps from Vienna, Europe and the rest of the world alike.
We then created mockups with the information we want to present, namely a list of public transport stations, the departures originating at each station and finally detailed information about each departure. A screenflow was created by putting the mockups side by side and introducing flowchart elements such arrows and bubbles to illustrate the interactions taking place.