Helsinki Business Hub – Helsinki, Finland

The service interconnects Helsinki’s public transport with city-subsidized special needs transportation (such as student transport, transport for disabled and elderly people). In the mobility app, travellers can book a ride for short distances, e.g. to work or home. Only vehicles near-by or without a special need transport at this time, are displayed in the app.


Helsinki Business Hub is the regional development agency for the Helsinki Metropolitan area to make Helsinki the best place to accelerate business. The agency enables innovative and growth-seeking companies to create success in and around Helsinki.



  • The objective of the project was to make city-funded public transport offered for specific customer groups gradually accessible for all people
  • By creating new demand for transport, empty trips can be decreased and times of lower utilisation bridged, respectively.
  • The operation costs of the city for the transport service are minimized.

Project partners

Transport Service Provider

  • HSL (Urban public transport)

Project partner

  • SITO, Project leader
  • Vinka, Project partner

Supporting partner

  • City of Helsinki

Helsinki Regional Transport Authority

Time schedule

1 February to 31 May 2018

Fluidtime services

Fluidtime is responsible for the data management as well as development of the infrastructure for offering the services through a cloud-based market place to the users. By acting as an interface between the app users, the mobility service provider SITO and the transport service HSL, Fluidtime uses its cloud-based service solution FluidHub for the data management.


  • Proof-of-concept: the technology required to integrate different transport services is available, allowing better use of fleet capacity.
  • Selected public services have been made more effective and merged into an open MaaS platform.
  • The mobility solution was well accepted by the test participants, especially due to the lower mobility costs.
  • Cities in the region must cooperate on the traffic management technologies and data transmission standards used.
  • The technical support of the app users is especially necessary at the beginning.
  • Connecting public users with urban subsidised travel via a MaaS solution has great potential in the region.