smile – Vienna, Austria

The mobility platform brings together fourteen Austrian mobility partners, from public transport companies to sharing providers, taxis and parking garages. In addition to intermodal route planning, smile is the first to provide booking and cashless payment for the whole journey in one app.


The research project smile is a European showpiece for the implementation of integrated mobility. smile was realised by 17 project partners from March 2012 to May 2015, with Wiener Stadtwerke and Österreichische Bundesbahnen (ÖBB) responsible for the overall project management.


  • Intermodal routing
  • Integration of car, bike, local and long-distance public transport, car sharing, bike sharing, electric mobility, taxi, Twin City Liner, parking garages
  • Pricing information that takes into account existing season tickets and discounts
  • One-click buy
  • Cashless payment

Project partners

  • Austrian Federal Ministry for Transport, Innovation and Technology
  • Mediadesign
  • ETA Umweltmanagement
  • Fluidtime Data Services GmbH
  • IC Consulenten Ziviltechniker
  • Klimaenergiefonds
  • NTT Data
  • ÖBB
  • ÖBB Holding
  • ÖBB Infra
  • Quintessenz Organisationsberatung
  • tbw Research
  • TU Wien
  • Wien IT
  • Wiener Linien
  • Wiener Netze
  • Wiener Stadtwerke

integrated transport services

  • Car2Go Carsharing
  • City Bike
  • e-Carage Parkhaus Elbl e-carsharing, eMORAIL
  • e-mobility
  • Energie Steiermark e-Mobilität
  • Graz Bike
  • Linz Linien AG
  • Nextbike
  • ÖBB
  • Tanke Wien Energie e-Auto Ladestellen
  • Taxi 31300
  • Twin City Liner
  • Wipark
  • Wiener Linien

Fluidtime Services

At the smile project, Fluidtime was responsible for the technical management, the mobility platform implementation and the client solution. The two major challenges within smile were the integration of numerous partner systems on the one hand and the development of an intelligent algorithm for intermodal route planning and pricing information on the other.