Turn mobility into a service

With Mobility-as-a-Service, existing transport options in a region (public transport, sharing services, taxis, etc.) are linked via an app. In addition, this versatile mobility offer is supplemented with technical components such as payment features, routing or subscription models. The way from A to B becomes easier, more climate-friendly and faster, ideally without a private car. Thanks to further personalization (CO2 rankings, statistics on individual mobility behavior, or an overview of all bookings), the mobility of travelers in cities and regions becomes a service.

Mobility as a Service Solution

For MaaS to succeed, the interaction of different stakeholders in a MaaS ecosystem is required. Each has a specific role in the creation and implementation of MaaS solutions, sharing common interests in and expectations of the ecosystem.

The roles and expectations of stakeholders in the MaaS ecosystem

the MaaS ecosystem and its stakeholders
  • Cities and Regions

    Cities and regions improve their residents’ quality of life by ensuring access to mobility and by providing adequate and cost-effective transport services and infrastructure. The aim is to promote environmentally-friendly mobility to minimize motorized urban transport. This requires a valid insight into the travel habits of citizens (mobility demand, type of transportation).

  • Transport Service Providers (TSP)

    Transport service providers offer mobility services ranging from bike and car sharing to on-demand transportation, taxi services and carpooling. They want to become an integral part of the urban transport system to gain better market visibility and to attract new customers. Consequently, TSPs require access to detailed statistics of Mobility service providers (MSP) on customer mobility demand.

  • FluidHub

    One platform is the centrepiece of all actors in the MaaS ecosystem. It integrates, processes and networks all data from mobility providers, transport services, app users and additional technical services.

  • Mobility Service Providers (MSP)

    Mobility service providers are responsible for the technical implementation of an intermodal MaaS solution – a wide range of transport services combined with technical features for routing, booking and payment in addition to a customer-friendly app design. When implementing the MaaS solution, centralized access to all modes of transport and a simple contract process are beneficial.

  • Mobility service customers

    Mobility service customers (residents, commuters, etc.) desire easy access to mobility and a seamless travel experience. They want to be able to select and combine various transport services, and book and pay for the journey via their smartphone in just a few seconds.

With the platform technology FluidHub, your platform becomes the center of the MaaS ecosystem.

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The way to a MaaS solution with FluidHub is easy
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A mobility service provider develops an idea for a MaaS solution. He knows which transport services and technical features (routing, pay-as-you-go, mobility packages) the MaaS solution requires. At this point, Fluidtime becomes involved regarding the technical implementation.

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Transport services (sharing providers, taxis, etc.) provide APIs for the Mobility Service Provider to integrate into FluidHub.

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Fluidtime offers its full technological service stack: from Fluidtime’s platform technology FluidHub to FluidBiz for managing users and subscriptions and FluidGo, a white label app.

4

The mobility service provider activates the desired transport services and additional functions in FluidHub, which are integrated via APIs.

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The technical implementation begins. Fluidtime ensures secure data transfer between all transport services, the mobility service provider and additional technical functions. The MaaS solution is configured and personalized according to the mobility service provider’s ideas.

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The mobility provider operates a smart MaaS solution with all the desired transport services and additional functions such as mobility packages, routing, immediate payment.

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Mobility service customers get access to the new MaaS solution which they can use to travel in an eco-friendly and affordable way – featuring a seamless travel experience within the given city or region. The users receive route suggestions and can combine various transport services on their preferred route. They are able to book all means of transport in just a few seconds. For payments, they can choose between pay-as-you-go or monthly mobility packages.

Fluidtime’s platform technology is a key element of future MaaS projects. Mobility service providers can use FluidHub to combine traveler demand with a city’s integrated mobility offering by creating a smooth data transfer between mobility service providers, transportation providers and the technical providers of route planners or payment functions. The result is a local mobility marketplace that meets the expectations of both mobility service providers (central access to mobility offers, simplified contract processing) and transport service providers (more visibility in the market).

For more information, read our FluidHub brochure

The platform technology FluidHub as your support

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